Appointments

To see the GP

Surgeries are by appointment only and can be made by calling into the practice or phoning 01859 502421. Urgent cases will be seen the same day, otherwise, you will be offered the first available appointment.

Appointment slots for GPs are 15 minutes, but if you wish to make a longer appointment please tell the receptionist when you book. On any particular day, the GP/s runs the appointment clinic in the morning and carries out house visits and telephone calls in the afternoon. If you wish to see a particular GP just ask when you make your appointment.

Patients should report to the reception desk on arrival. Sometimes surgeries will run late due to the unpredictability of individual patient problems or the GP/s being called to attend a local emergency. Whenever possible, reception staff will inform patients when there is likely to be a long delay. Please arrive for your appointment on time and always let us know in advance if you plan to cancel your appointment.

Seeing the GP after the routine clinic has finished

Patients requiring an urgent consultation out of regular clinic hours should ask the receptionist, who will arrange a suitable time to see a GP. In order to prioritise the urgent calls, patients may be asked by the receptionist to give some details of the nature of the emergency.